44winn Privacy Policy – Your Data Protected under the LGPD

This Privacy Policy clearly explains how 44winn collects, uses, stores, and protects the personal data of Brazilian users, in compliance with the General Data Protection Law (Law No. 13.709/2018 — LGPD). Please read it before using the platform.

Last updated: January 2026 Brazilian Portuguese Version In accordance with the LGPD
Main Sections
Data Collected
Purpose of Processing
Data Sharing
Cookies & Tracking
Your Rights (LGPD)
Security & Retention

How 44winn Protects Your Privacy

Six principles that guide how your personal data is handled on the platform — from registration to withdrawal.

256-bit SSL Encryption

All communications between your mobile device or computer and 44winn's servers are protected by 256-bit SSL encryption — the same standard used by major Brazilian banks such as Nubank, Itaú, and Bradesco.

LGPD Compliance

44winn processes your data exclusively on the legal grounds established by the General Data Protection Law (Law No. 13.709/2018). You have real control over your information — you can access, correct, or request deletion at any time.

Data Never Sold

44winn does not sell, rent, or transfer your personal data to third parties for commercial or marketing purposes. The only situations in which data is shared are explicitly described in this policy — and always to enable the platform's operation.

Control in Your Hands

From your 44winn account dashboard, you can manage your communication preferences, view your activity history, set deposit limits, and request a data export or deletion — all without having to call anyone.

Data Minimization

44winn collects only the data strictly necessary for each purpose — nothing beyond what is needed to verify your identity, process transactions via Pix, boleto, or card, and deliver the best experience on the platform.

Spam-Free Communications

You choose which communications you want to receive — promotions, news, or account alerts. Unsubscribing from any 44winn email or SMS list takes a single click, with no obstacles or unnecessary confirmation steps.

How to Use This Policy

This policy was written in plain language so that any Brazilian user can understand what happens to their data on 44winn. By creating an account or using any service on the platform, you confirm that you have read and understood this document. Questions? Write to contato@44winn.net.

1. Data Controller

For the purposes of the General Data Protection Law (LGPD), the controller of the personal data collected by the platform is the company operating the brand 44winn, accessible at the domain 44winn.net.

The controller is responsible for defining the purposes and means of processing the personal data of Brazilian users who use the Sports Betting, online casino, jackpots, and other features available on the 44winn platform.

To exercise any rights provided under this policy or the LGPD, you may contact our Data Protection Officer (DPO) at contato@44winn.net, identifying your request in the subject line.

2. Data Collected

44winn collects different categories of personal data depending on how you interact with the platform. The table below summarizes what is collected and at which point:

Category Specific Data Collection Point
Identification Full name, CPF, date of birth, RG or CNH Registration & KYC
Contact Email, mobile number, residential address Sign Up
Financial Pix key, banking details for withdrawals, transaction history Deposit and withdrawal
Behavioral Betting history, games accessed, sessions, preferences Platform usage
Technical IP address, device type, operating system, browser Site access
Cookies Session identifiers, language preferences, browsing data Site access

2.1 Sensitive Data

44winn does not intentionally collect sensitive data such as racial origin, religious belief, or genetic or biometric data, except where strictly necessary to fulfill legal identity verification obligations — in which case the user is informed in advance and explicit consent is obtained.

2.2 Third-Party Data

If you provide another person's data — for example, when referring a friend to the platform — you confirm that you have that person's authorization to share their data and that they have been informed about how it will be used.

3. Purpose of Processing

44winn uses the data collected exclusively for the following purposes:

  • Account creation and management: verify your identity, keep your registration up to date, and ensure secure access to the platform;
  • Transaction processing: accept deposits via Pix, boleto bancário, credit/debit card, PicPay, and Mercado Pago; process withdrawals via Pix to the registered bank account;
  • Service delivery: offer Sports Betting on football (Brasileirão Série A, Copa do Brasil, Libertadores), volleyball, basketball, MMA/UFC, e-sports, as well as slots, Live Casino, jackpots, and crash games;
  • Fraud and money laundering prevention: meet KYC obligations and comply with the regulations of the Banco Central do Brasil and COAF;
  • Responsible gambling: monitor behavioral patterns to identify signs of problem gambling and provide self-exclusion and deposit limit tools;
  • Operational communications: send notifications about your account, terms updates, and security alerts;
  • Promotional communications: send offers, promotions, and 44winn news — only if you have opted in to receive this type of communication;
  • Platform improvement: analyze aggregated and anonymized usage data to improve the betting and casino experience on the platform.

Purpose Limitation Principle

44winn does not use your data for purposes beyond those described above. If we ever need to use your data differently, we will notify you in advance and, where required, request your consent again.

5. Data Sharing

44winn does not sell or share your data with third parties for commercial purposes. Data sharing occurs only in the following situations, all of which are necessary for the platform's operation:

5.1 Service Providers

44winn shares data with vendors who act as processors under the platform's instruction, including:

  • Payment processors that handle transactions via Pix, boleto bancário, credit/debit card, PicPay, and Mercado Pago;
  • Game providers such as Evolution Gaming, Pragmatic Play, and Microgaming — which receive only the data necessary to register and validate gaming sessions;
  • Cloud infrastructure and cybersecurity providers that host and protect the platform's data;
  • Identity verification companies used in the KYC process.

All vendors are assessed on the level of data protection they provide and are contractually required to process data only for the purposes authorized by 44winn.

5.2 Legal Obligations

44winn may share data with Brazilian public authorities — such as the Central Bank, the Federal Revenue Service, COAF, or the Judiciary — when required by law, court order, or a legitimate request from a competent authority.

5.3 Rights Protection

In cases of suspected fraud, money laundering, bonus abuse, or violations of the Terms and Conditions, 44winn may share relevant data with fraud prevention partners or competent authorities to protect its own rights and those of other platform users.

Your Data Stays in Brazil

Wherever possible, 44winn keeps Brazilian users' data stored on servers located in Brazil or in countries that offer a level of protection equivalent to the LGPD. When international transfers are necessary, appropriate safeguards are put in place as described in Section 11 of this policy.

6. Cookies & Tracking Technologies

44winn uses cookies and similar technologies to ensure the platform works properly, improve the user experience, and — with your consent — personalize offers and analyze browsing behavior. The types of cookies used are:

6.1 Essential Cookies

Required for the basic operation of the platform — such as keeping your session active after you log in, storing language preferences, and ensuring bets are processed correctly. These cookies cannot be disabled without affecting your use of the platform.

6.2 Performance Cookies

They collect anonymous, aggregated data on how users interact with 44winn — which sections are visited most, how long a casino session lasts, which sports attract the most bets. This data is used solely to improve the platform.

6.3 Preference Cookies

They remember your preferences within the platform — such as the favorite sport shown on your home screen or your most frequently used deposit method — so your experience stays seamless without having to reconfigure everything each time you log in.

6.4 Cookie Management

You can manage or block non-essential cookies directly through the consent banner displayed on your first visit to the platform, or via your browser settings. Disabling essential cookies may affect the functionality of Sports Betting and the online casino.

7. Data Retention

44winn retains users' personal data only for as long as necessary to fulfill the purposes for which it was collected, respecting the following minimum retention periods established by Brazilian law:

  • Identification and KYC data: minimum of 5 years after account closure, as required by COAF and anti-money laundering legislation;
  • Financial transaction history: minimum of 5 years, in accordance with the Brazilian Civil Code and tax legislation;
  • Betting history and gaming sessions: a minimum of 2 years, for dispute resolution and responsible gambling purposes;
  • Browsing data and cookies: up to 13 months from the date of collection;
  • Communications data (email, SMS): 12 months after sending, or until the subscription is cancelled, whichever comes first.

After the applicable retention period expires, data is securely deleted or anonymized for statistical analysis purposes without individual identification.

8. Information Security

44winn employs a robust set of technical and organizational measures to protect users' personal data against unauthorized access, loss, alteration, disclosure, or destruction:

  • Encryption in transit: 256-bit SSL across all communications between the user's device and the platform's servers;
  • Encryption at rest: sensitive data stored with AES-256 encryption;
  • Access control: access to user data restricted to staff with a proven operational need, with full audit trails;
  • Two-factor authentication: available and recommended for all 44winn accounts;
  • Continuous monitoring: intrusion detection and anomaly monitoring systems operating 24 hours a day;
  • Regular penetration testing: conducted by specialized firms to identify and remediate vulnerabilities before they can be exploited.

Security Incidents

In the event of a security incident that could pose a relevant risk or harm to users, 44winn will notify the National Data Protection Authority (ANPD) and the affected data subjects within the timeframe required by the LGPD — generally 72 hours after becoming aware of the incident — providing details on the nature of the event, the data affected, and the containment measures taken.

9. Your Rights as a Data Subject (LGPD)

The LGPD grants data subjects a set of rights. At 44winn, you can exercise all of them directly and without any red tape:

Access

Request a copy of all personal data that 44winn holds about you, in a readable format.

Correction

Request the correction of incomplete, inaccurate, or outdated data — such as your address, phone number, or contact email.

Deletion

Request the deletion of data processed on the basis of consent, once that consent is withdrawn — subject to mandatory legal retention periods.

Objection

Object to processing carried out on the basis of legitimate interest, providing your reasons for the objection for 44winn to evaluate.

Portability

Request an export of your data in a structured format for transfer to another service provider, in accordance with ANPD regulations.

Information

Be informed about which entities 44winn shares your data with, the legal basis for each type of processing, and your rights as a data subject.

To exercise any of these rights, send an email to contato@44winn.net with the subject line "LGPD Rights – [your name]" and describe what you are requesting. We will respond within 15 business days, in accordance with the timeframe set out in the LGPD.

10. Minors

44winn services are intended exclusively for users aged 18 and over. The platform does not intentionally collect data from minors. The KYC process includes date of birth verification and identity document checks to confirm legal age.

If 44winn identifies that data belonging to a minor has been inadvertently collected, that data will be deleted immediately and the account will be closed. Parents or guardians who become aware that a minor is using the platform should contact us at contato@44winn.net so that urgent action can be taken.

We recommend that parents and guardians use the parental control tools available on smartphones and computers to restrict access to online betting and casino platforms.

11. International Data Transfers

Some service providers used by 44winn — such as cloud infrastructure providers and international game suppliers — may have servers located outside Brazil. When this occurs, 44winn ensures that international data transfers are carried out only to countries or organizations that offer a level of personal data protection equivalent to that required under the LGPD.

The safeguards in place include:

  • Standard contractual clauses requiring the recipient to handle the data with the same level of protection mandated by the LGPD;
  • Verification that the destination country has data protection legislation recognized by the ANPD or the European Union (GDPR);
  • Data protection impact assessments for transfers involving sensitive or high-volume data.

12. Changes to This Policy

44winn may update this Privacy Policy periodically to reflect changes in legislation, our data processing practices, or the services available on the platform. All relevant updates will be communicated to users:

  • By email to the address registered on the account, with at least 7 days' notice before the changes take effect;
  • By a prominent notice on the 44winn homepage at the time of the user's first login following the update;
  • With the "last updated" date revised at the top of this page.

Continued use of the platform after the effective date of any changes constitutes acceptance of the updated policy. If you do not agree with the new terms, you may request account closure before the effective date by emailing contato@44winn.net.

13. Contact & Data Protection Officer (DPO)

44winn has appointed a Data Protection Officer (DPO) responsible for receiving requests, addressing inquiries, and communicating with the National Data Protection Authority (ANPD) on behalf of the platform.

To contact the DPO or exercise any right set out in this policy:

  • Email: contato@44winn.net — use the subject line "Privacy / LGPD"
  • Live Chat: available on the platform 24 hours a day, 7 days a week, in Portuguese
  • Help Center: FAQ — articles on privacy, KYC, and data protection

The response time for LGPD-related requests is up to 15 business days from receipt. In more complex cases, the deadline may be extended, with prior notice to the requester.

If you believe your rights as a data subject have been violated and do not receive a satisfactory response from 44winn, you may file a complaint directly with the National Data Protection Authority (ANPD), as per the procedure available on the authority's official website.

Responsible Gambling & Privacy

Data related to gambling behavior — such as betting frequency, deposit amounts, and casino sessions — is monitored by 44winn for an important purpose: to identify signs of problem gambling and offer support before the issue escalates. This processing is carried out on the basis of legitimate interest and a commitment to responsible gambling. To learn more, visit our Responsible Gambling or call JOGATERAPIA: 0800 771 0500 (free, 24h).

Bet at 44winn with Full Security and Privacy

Your personal data is handled with care, protected by 256-bit encryption, and never sold to third parties. Create your account now, deposit via Pix, and start betting with a platform that takes LGPD seriously.

256-bit SSL on all transactions In accordance with the LGPD Data never sold Withdrawal via Pix in ~4 minutes

For adults 18 and over only. Play responsibly. Terms and conditions apply.

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